Derek Rees
President
Adera On-Site Security Shredding

“Shred-Tech’s customer service representatives are fantastic ambassadors for the company and provide excellent post-sale service.”

“Shred-Tech^® is honest, straight-forward and committed to creating the best product.”

“Shred-Tech’s customer service is absolutely paramount in this industry and we always receive immediate action.”

In 2002, Derek Rees founded Adera, a mobile shredding service based in South Florida that serves businesses in various industries, including healthcare, professional services and retail.  Rees purchased his first Shred-Tech^® truck after visiting the company’s headquarters in Cambridge, Ontario.  As Adera’s customer base grew, the company purchased two more Shred-Tech^® trucks, the MDS-25GTX and the MDS-35GTi.

The relationship Rees has developed with Shred-Tech^® professionals is a critical reason he continues to invest in Shred-Tech^® trucks.  He has received a great deal of industry insight from Shred-Tech^® employees and completely trusts their advice when it comes to servicing and purchasing additional trucks.

Rees remembers an instance when he had a gear box malfunction. This issue, which had the potential to affect Adera’s relationship with a key customer, was quickly and easily resolved by Shred-Tech^® service representatives within less than a day.  Rees simply picked up the phone, called Shred-Tech^® and a new motor showed up on his doorstep by 9 a.m. the next morning.